Support
A real person reads every message.
We're a small team. Email is the fastest way to reach us.
App users
Email supportTrouble signing in, a stamp not awarding, a photo upload that won't go, an issue with a reward. We read every message and respond within two business days.
Park systems
Email partnershipsRun a park system in the Great Lakes basin and curious how to bring Sturgeon to your trails? This is the right inbox.
Press
Email SturgeonWriting about visitor engagement, the Glass City Riverwalk, Lake Sturgeon restoration, or the platform itself? We're happy to help.
Already running a Sturgeon-powered app?
For tenant-specific issues (a stamp at a particular trail, event timing, photo moderation in your queue), reach out to your park system's admin first. They have direct dashboard access and can fix most things faster than we can.
If they need to escalate, they'll loop us in.